Module mechanics

By installing the module, the entire technical implementation of an advanced marketing automation system will be in place. UserEngage suite will aggregate data about your visitors and display our live chat widget, pop-ups and HTML forms of your choice.

Here is a quick breakdown of UserEngage marketing automation platform:

1. Visitor data aggregation

• Gather data from all social media profiles of your users
• Track their IP and browser to learn about their location, language, time zones and OS
• Track visitor behaviour: Page Views, Referrers, Conversions and more
• Score leads

2. Automate Communication

Having the data aggregated you can use it to automatically communicate in a personalised way. The communication flow building process takes place in a drag&drop editor:

3. Use all the communication channels

Once automated, UserEngage will send messages to your customers using:

• Live chat on your website
• Pop-Ups
• SMS
• Emails
• Forms
• Modals

4. Fully automated CRM

UserEngage comes with a CRM that does the boring job such as lead verification, basic nurturing and so on. Once the prospect is ready to be closed, UserEngage will send it to the CRM.

5. Analytics

UserEngage comes with an entire analytics suite that allows you to analyse your communication, traffic and conversion data.

6. Call Center

UserEngage integrates with Twilio to enable an entire call centre module. It allows you to create sales call campaigns in an organised and easy way.